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Returns Policy

All merchandise that is intended for return is subject to approval by our management staff and requires a Return Authorization Number. All items that were shipped LTL (i.e. vanities, countertops, or any other shipments NOT considered "small parcel") being returned due to any other reason that is not "defective" is subject to a restocking fee.

YOU HAVE 24-48 HOURS TO NOTIFY US OF ANY DAMAGES TO AN LTL SHIPMENT, NO EXCEPTIONS.

There is a 14 day return policy on other items that are NOT deemed LTL . This includes, but is not limited to items such as faucets,small vessel sinks, small mirrors, showerheads, etc. All merchandise must be returned in its original condition. To expedite return approvals, please email pictures of the issue to info@mtdvanities.com or call (818) 252-5725.

Shipping

Free Curbside Delivery on all MTD Vanities! Curbside delivery typically takes between 7-10 business days to arrive depending on the destination. Expedited shipping option is available for additional charge and typically takes between 4-7 business days to arrive depending on the destination. MTD Delivery Team is committed to excellence in making the delivery receiving process as easy and simple as possible. In order to ensure the best possible service, we would like for you to take a few minutes to familiarize yourself with our delivery policies and procedures.

We would also like for you to provide us with any information you feel could help us with your delivery. If there is any part of our delivery process that you do not fully understand, please contact our customer service line at (818) 252-5725 for additional clarification. Your delivery is very important to us and we strive for 100% satisfaction.